BetterMynd: Online Therapy
MCC Student Counseling Center has partnered with BetterMynd, an online therapy platform that offers students access to free and confidential teletherapy sessions from a diverse network of licensed mental health counselors.
These live video sessions are confidential and can take place from the convenience of your laptop, smartphone, or tablet. Teletherapy sessions are available during the day, at night, and on weekends, so you can get support whenever it's best for you.
Scheduled Counseling: MCC students are assigned up to 8 counseling sessions per semester with a licensed mental health provider. Choose the day, time, and mental health provider that works best for you. All service fees are covered through the partnership with MCC.
How to connect to BetterMynd Telehealth Counseling Services
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Reach out to the MCC Student Counseling to schedule a triage appointment. During this meeting, a therapist will explain the Counseling Center's policies and procedures, gather information about your concerns, and recommend an appropriate level of care based on the severity of your needs and any safety considerations.
- If you are recommended to continue counseling services through the BetterMynd telehealth platform, you will then receive an email with further instructions on how to connect with BetterMynd services.
BetterMynd's teletherapy services are not designed to be used by students in active crisis. If you need immediate support, use the 24/7 On-Demand Emotional Support and Crisis Line, to connect with a clinician who can provide immediate support.
For 24/7 off-campus supportIf you or someone you know is an immediate danger to themselves or someone else, contact 911 immediately or MCC campus police at 254-299-8911
- Dial 988 for the Suicide & Crisis Lifeline or call 1-800-273-8255
- Text with a 24/7 Crisis Counselor - Text HOME to 741741
- Go to your nearest emergency room
- Call the local Heart of Texas Behavioral Health Network Crisis Hotline - 254-752-3451
- Visit or contact the MCC Student Counseling Center
- Location - Math and Wellness Building, Room 225B
- Phone number - 254-299-8210
- Email - counseling@mclennan.edu
- Or make a C.A.R.E. referral
FAQs
All currently enrolled MCC students can use BetterMynd, except those under the age of 18. Students who are 17 or older are eligible for counseling services through the MCC Student Counseling Center. Please contact the Student Counseling Center if you are interested in scheduling a counseling session.
Yes, BetterMynd prioritizes confidentiality by using a HIPAA-compliant platform, offering private, secure video sessions accessible via phone or laptop, ensuring a judgement free zone, and adhering to strict therapist-client confidentiality rules, with exceptions only for immediate harm to self or others.
BetterMynd providers are licensed mental health providers trained to offer support ad intervention for a wide range or common mental health concerns including anxiety, depression, interpersonal conflicts and stress management. Your BetterMynd provider will do an initial assessment in your first teletherapy session and together, you will decide on specific individual goals.
If your BetterMynd therapist determines you would benefit from additional sessions, they can submit a release of information (ROI) to the MCC Student Counseling Center to request more credits. Additional credits may be granted based on your ongoing counseling needs and the availability of MCC's credit allotment. All requests for extra credits must be submitted directly by your BetterMynd counselor.
Yes, BetterMynd offers you the flexibility to change your therapist at any time, if you feel necessary.